Customized Leadership Education

 “Pat has been instrumental in transforming our leadership capacity and culture. She has guided our leadership team by inspiring us with new knowledge and a spirit of servant leadership. Pat has a unique capability to encourage commitment, personal inquiry, and a hopeful outlook for organizational and personal development.”

-Bob Anderson, CEO, Horizon House 

Customized In House Leadership Programs

A customized leadership program doesn’t have to be expensive or complicated.  The benefits are that it can:

  • Be tailored to the unique culture and issues facing an organization’s growth
  • Accelerate change by involving many employees in a shared experience
  • Complement organizational priorities like customer service and strategic planning
  • Generate employee loyalty, innovation, productivity and happiness at work

Over the past 25 years I have designed and delivered numerous customized leadership programs for the public, non-profit and private sector, ranging from six months to eight years in length.  These include Sound Transit, Horizon House, Neighborhood House, Hopelink, Seattle Public Utilities, The Hearthstone and the Woodland Park Zoo. Several won recognition in their industry for innovation.

                      Read my article 

           “Ten Ingredients for a Successful Customized Leadership Program” 

                         published by Wiley in Employment Relations Today.



I give highly engaging and effective keynotes. Primary topics include:

  • Creating Gracious Space: Working Better Together
  • Courageous Collaboration: Strong Relationships Yield Strong Results
  • The Upside of Conflict: How to Have Good, Difficult Conversations
  • Wait, What?  Communication Goes Two Ways
  • Ethical Leadership: What Have Your Values Done for YOU Lately?

“You have a natural delivery style that is engaging and puts the audience at ease.  You provide solid, take-home information to improve our professional and personal lives.  An informal evaluation might include: healthy, smart, grounded, compassionate, confident, sense of humor…good dancer. Can bring out the best in a microphone.”

– Phil Kercher, WSSHE Program Chair 2013

Leadership Skills Training

I consistently deliver interactive and engaging workshops that motivate, clarify, and give tools for immediate applicability.  Content areas include:

  • Building Teams
  • Building Trust
  • Courageous Collaboration
  • Communication Styles & Practices
  • Conflict Competence
  • Courageous leadership
  • Customer Service / Service Quality
  • Emotional Intelligence
  • Ethical Leadership
  • Ethical Decision Making
  • Facilitation Skills
  • Giving and Receiving Feedback
  • Giving Effective Presentations
  • Gracious Space
  • Managing Change & Transition
  • Mentoring
  • Political Savvy
  • Servant leadership

For a client listing and testimonials, visit the About Us page.